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Magic moments

Posted on July 05 2017

Day 5 of Phorest's 30 days 2 grow says;

''Every salon needs a team full of people who frantically hustle to create magical moments for your clients, yet never expose anything but a calm, warm and welcoming exterior to everyone who walks through the door.
It’s the little things that count. We’ve all heard that before. But we do tend to forget it when the bigger day-to-day stuff preoccupies our time. Today, hold a brainstorming session with your team for 15-30 minutes. Try to come up with 3 new creative ways to 'wow' your clients.
How about topping up your clients' parking meters if they're stressed about their fare running low? Or buying them a sandwich over lunch or dinner appointments''


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