Shipping policy

EcoTowels offers free delivery to clients within mainland UK.

Deliveries are handled through third party delivery companies and are subject to their Terms & Conditions.

There may be additional charges for products requiring delivery outside of mainland UK or if a delivery is required next day guaranteed.

To return your product, you should mail your product to: EcoTowels, 1 High Street, Christchurch, Dorset, BH23 1AE, United Kingdom.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.